What boards and homeowners say.

"IPM has been our property management company for many years. They have helped us althrough some very trying legal difficulties. We are now in the midst of rehabilitating significant infrastructure issues and they continue to work diligently on our behalf. Jenny, Emily and Mel are outstanding."

"We have been working with IPM and Vanessa for 8 years and highly recommend her and the IPM team. She is quick to answer questions, keeps us on track during the board meetings and manages everything with grace and style."

"Our POA has been a client of IPM for several years now. I have recommended IPM to other POAs that I’m involved with. We have had nothing but praise for IPM and especially our various managers. Our current manager, Shyann has been amazingly helpful, knowledgeable, and expedient when asked to advise us. She is always pleasant and professional. I’m glad she is part of our Board."

"It’s a great pleasure to work with you and IPM team. I feel that whatever needs to be addressed or brought to attention, yourself and/or IPM team always makes it first priority for resolution. Always willing to listen to ideas and help come up with suggestions to better improve the community. Always welcome and encourage community input for suggestions and ideas to better understand and support our community."

"We have had a great relationship with Incline Property Management. They keep us on a correct course and in line with all the facets of an ever-changing world of new laws and regulations that come from the state. They are easy to work with and our Property Manager, Shyann, is a bonus. I would highly recommend them."

"I have worked with IPM over the past 5 years. They manage several of the communities that I own units in. They are responsive, communicate well, have assisted me when I have needed to do remodeling, and have worked well with me and any tenant issues. Their office staff is quick to communicate, pleasant and we work together quite efficiently. "

"I’ve been working with various HOA management companies over the last twenty years. Several years ago we switched to IPM. It has been one of the best decisions we have made. They are friendly, professional, attentive, quick to respond, have a very skilled staff with the infrastructure to be able to address almost anything that arises. I would strongly recommend IPM is you want a competent, cost effective, professional management company."

"We have been working for over 6 years with IPM as our HOA property manager for a community of 28 condos over 7 buildings, used as high end short term rentals. Their knowledge, integrity, focus on best representing the HOA, as well as service and value are irreproachable. They distill for us the complex and evolving laws which apply to the HOA in simple actionable terms. They reply instantly to contacts from owners, contractors or property managers. They also save us money by proposing reputed contractors, cheaper and higher quality than some we were using, special note for Emily who is above and beyond any other HOA property manager I have worked with."

"For over a decade IPM has supported our HOA with professional, experienced and talented staff with state-of-the-art business software and practices. We appreciate working with a local company that has local relationships and understands the community and can react quickly to incidents as they arrive. Our account executive Vanessa consistently exceeds expectations with her knowledge, support and anticipates issues before they become bigger problems."

"IPM Incline Village has been wonderful, and Heidi is exceptional. She is professional, warm, knowledgeable, and incredibly welcoming. She made navigating HOA processes easy and has gone above and beyond to help a new person resident get situated, connected, and integrated into the community. I truly appreciate her responsiveness and genuine commitment to making new residents feel welcome."

"Jordan is fantastic. I have often needed him where he has stayed after hours, such as when I needed him to install my updated NEST thermostat which was way beyond my tech capabilities and it took a long time - way past his time to leave for home. And he is a delight to work with. He is so friendly and responsive to my needs."

"999 HOA would like to thank IPM for their professionalism, their hard work, loyalty and desire to get things done. The entire staff is very knowledgeable, friendly and very easy to work with. We are very happy to be working with IPM, it has been a great asset to our community today and into the future."

"IPM and Vanessa, community manager have been managing our complex for 3 years and done a terrific job. Vanessa is always prompt and thorough. IPM handles the back room seamlessly. I would recommend both wholeheartedly to all."

"I joined the HOA board of our new condo in SLT about 8 years ago. As a retired general contractor, I wanted to be involved with managing the reconstruction of many discovered construction defects. At the time our Property management company was not at all helpful in the process. I recommended to replace them, and as a result we eventually hired IPM. I was able to get all the repairs done and with the help and cooperation of IPM and especially Emily. It has become and still remains a great partnership. Their professionalism and industrial knowledge has made a somewhat complicated system much easier to navigate."

"I want to take a moment to express my appreciation for the entire property management team. They are professional, responsive, and always willing to help. Their hard work, communication, and dedication truly make a difference in maintaining our community and creating a positive experience for homeowners. Thank you for all that you do!"

"I really appreciate working with IPM and Lexi. In my experience she and IPM are one of the better Management Companies that I work with. I find them well organized and proactive when an issue arises."